How to Pierce a Deafening Silence? Maybe an Army Can Help DAVID SEGAL In seeking an answer to a customer’s complaint, the Haggler gets the cold shoulder from an electronics and appliance chain. July 6, 2014 at 4:00AM http://nyti.ms/1qBnYRc The New York Times Your Money Customer Relations

By DAVID SEGAL via NYT / Eethg. Corps. Inc. / Terrence Herschel G. Your Money http://nyti.ms/1qBnYRc How to Pierce a Deafening Silence? Maybe an Army Can Help July 6, 2014 at 4:00AM The New York Times