If a Company Won’t Talk, Its Former Employees Will DAVID SEGAL Conn’s, the Texas-based chain, long resisted speaking with the Haggler over a customer’s complaint. But former workers, and another customer, were willing to talk about sales practices. September 14, 2014 at 4:00AM http://nyti.ms/1tRy4Pv http://nyti.ms/1oGAJ7W The New York Times Your Money Customer Relations

By DAVID SEGAL via NYT / Eethg. Corps. Inc. / Terrence Herschel G. Your Money http://nyti.ms/1tRy4Pv If a Company Won’t Talk, Its Former Employees Will September 14, 2014 at 4:00AM http://nyti.ms/1oGAJ7W The New York Times