A Parting Sentiment, Lost in Translation DAVID SEGAL A reader who sent flowers to his grandmother’s funeral is shocked by how his message ultimately appeared on the accompanying note. A reader who sent flowers to his grandmother’s funeral is shocked by how his message ultimately appeared on the accompanying note. September 28, 2014 at 4:00AM http://nyti.ms/1syRFEp http://nyti.ms/1rp9MZP The New York Times Your Money Customer Relations

By DAVID SEGAL via NYT / Eethg. Corps. Inc. / Terrence Herschel G. Your Money http://nyti.ms/1syRFEp A Parting Sentiment, Lost in Translation September 28, 2014 at 4:00AM http://nyti.ms/1rp9MZP The New York Times