A Preferred Guest Gets the Cold Shoulder DAVID SEGAL Getting in touch with a representative at a company whose very focus is hospitality proved more difficult than anticipated. February 15, 2015 at 12:00AM http://nyti.ms/1Ct5XWi http://nyti.ms/1FaOrvZ The New York Times Your Money Customer Relations, Travel and Vacations, Hotels and Travel Lodgings

By DAVID SEGAL via NYT / Eethg. Corps. Inc. / Terrence Herschel G. Your Money http://nyti.ms/1Ct5XWi A Preferred Guest Gets the Cold Shoulder February 15, 2015 at 12:00AM http://nyti.ms/1FaOrvZ The New York Times